If you have been thinking of working with us, we might have already anticipated some of the initial questions you might have. These are addressed below in the form of Frequently Asked Questions.
For the rest, contact us @
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. We'd love to hear from you.
Please use our dedicated email for agents -
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or call Raj Gyawali, Founder Director who handles agent requests @ +977 9851021984.
The history, the principles, policies, and guidelines are explained in our website. A lot about what we do can be found from our Responsible Tourism Audit Report 2009
Briefly, socialtours started in 2002. We have seven to eight people working in the company at any given time. International interns from Germany, USA and the UK as well as local tourism interns often join our team. Read about the team here.
We are conveniently located in the heart of Kathmandu. Though in the bustling tourism hub of Thamel, we are a bit hidden on a quiet side street. The map can be seen here.
Our office space is over 2000 sq. ft and has a big garden where we sometimes hold our trip briefings.
Once you contact us we start an in depth conversation online to develop trips specifically for your customers. These tailor-made trips then become yours and yours alone, unless they are the standard trips in Nepal. Once we have finalized these we expect to get trained (online or otherwise) in the Standard Operating Procedures of your trips, so that we can truly represent your company in Nepal.
We then develop custom-tailored terms and conditions of operation to suit both our interests, and sign a contract (our initial contracts are typically for two years).
A committed long term relationship based on a strong belief in mutual benefits and respect for each other’s roles in the industry.
A clear understanding of customer expectations and a commitment to satisfying customers, without making money the only goal.
An improvement in your portfolio, as we pride ourselves to be one of the leading companies in the practice of responsible tourism.
A company dedicated to continued excellence in delivery. We are dynamic, and believe in change and keeping everything fresh. We continuously seek to improve our products and expand our range, helping you to expand your reach as well.
A flexible company who believes that tourism needs to be proactive, quick to change, socially and environmentally responsible, and should never forget that customers want to have a time of their lives.
Socialtours offers you professionalism, highly personal service and an excellent understanding of customers. We pride ourselves on being a company who responds quickly and effectively to inquiries and needs. We do everything possible to exceed holiday makers’ expectations
You do not have to change at all. Socialtours‘ aim is not to compete with other Nepalese companies but to support them by adding its unique products onto traditionally organized tours. Socialtours’ knack is for specializing, offering an insider’s view of the traditional in new and innovative ways. Add an extension of ours onto your existing trips. It could be a holistic yoga element, a half day walk in Kathmandu (Kumari trail or Back Streets of Boudha), a one week village stay, or a charity challenge. We are more than happy to work with your ground handlers on this.
