Staff Rt briefing, 5th January 2010

Attendants:  
 Bipin Maharjan
 Paljyor Lama
 Naresh Shrestha
 Binita Pandey
 Mangal Dangol
 Shakuntala Roka
 Tassi Dolma Ghale

We had quite a long session of Rt briefing by Raj dai and Nima dai. And we started off by reviewing the ST values and them explaining each and every point in detail.

ST values:

Respect for every individual: One can never buy respect, they can only earn it. We need to learn to be respectful, so that others will respect us in return. It’s the most humble human value that one should not forget. Hence we need to respect everyone that we associate with within our company and the industry.

Honesty & Integrity: One needs to be honest in his work and maintain the integrity up to the end. The more honest we are more business we will get, though the process might be slow. However, we have to be smart enough and also show honesty in our action.

Continued excellence in delivery: Quality is never to be compromised. It can only be improved. We need to put in our all effort to deliver the best of services to our clients and customers. And the foremost thing is we have to keep on improvising on ourselves.
So far, socialtours have organized guide training programs from time to time. Also today’s Rt briefing for the staffs is an example to excel in delivery.

Social responsibility of business: CSR is a must in today’s business world. We ought to give back something to the society and the community from which we have taken so much for the successful running of our business. Either by generating more local employment or encouraging our clients and guides to opt for locally made food and crafts are few example by which we can give something back to the community.

Money is never the goal: Every business is money oriented no doubt about it. And it’s a good thing after all we run business so as to earn something in return. However, one should not forget the ethical values. We have to be honest and respectful to our work and the industry.

The importance of environmental conservation: The nature, the natural aura and the local community of our country is what we sell to the customers. They are the core tourism products. These all are within the environment that we live in. So we need to be aware in time and put an extra effort to conserve them.

The gist of this session was to make us realize that every day is a learning day and we should always be trying harder to reach that level of perfection in terms of delivery of services, respect to every individual and not forgoing our honest values.